OfficialWhatsApp Business Platform · Hosted in our own data center
Messages from WhatsApp, Instagram, Messenger and your website's live chat land on one screen, and your team answers together. Your data is stored in our own data center in Istanbul (how?).
Illustrative interface. Names and messages are examples. The inbox interface is in Turkish today.
Team inbox
Which conversation is waiting, who's on it, who holds the customer's number: all in one place, on record.
Messages everywhere, no one knows who's on it.
An agent takes the conversation or an admin assigns it, so every conversation has an owner. On live chat, new conversations can also go to the least-loaded available agent automatically.
Customer numbers live on staff phones.
Owners, admins and auditors see the full number; conversations live in the company's UPPU workspace, not on personal phones.
Unofficial tools put your number at risk.
You connect your number through Meta's own signup flow, and a 9-item channel checklist shows every step of the setup.
Set up live chat yourself today; our team enables WhatsApp, Instagram and Messenger for your workspace.
Talk to us14-day free trial, no credit card. The inbox interface is in Turkish today.
Live chat is one line of code. Our team enables WhatsApp, Instagram and Messenger for your workspace, and you connect your number or Page through Meta's own flow.
Work together with roles, assignment and canned replies, so every conversation has an owner.
Product
Inbox, channels, a developer API and privacy tools in one product. We also say plainly what isn't there yet.
Inbox
Live chat
Example Store<script src="https://cdn.uppu.net/w/v1/loader.js" data-uppu-site="w…" async></script>Instagram and Messenger
API and webhooks
Idempotency-Key is required on sends: retry safely without duplicates.Privacy and security
contact.erased.
How it works
A customer's message arrives, reaches the right person and gets an answer, and your system learns about every step through a signed webhook.
message.statusThe bot step goes live when UPPU Bot launches.
Illustrative interface. Names and messages are examples. The inbox interface is in Turkish today.
Data and privacy
Everything stored in UPPU stays in our own data center in Istanbul. WhatsApp, Messenger and Instagram messages pass through Meta's infrastructure by nature; live chat never goes to Meta.
You are the data controller for your customers' data and UPPU is the processor; the data processing annex is part of the terms of service.
Security and dataAIComing soon
Two AI layers are coming to live chat, WhatsApp, Messenger and Instagram. UPPU Bot will give your customers the first reply, and the agent assistant will help your team answer faster. Both will work in the same inbox, from the same knowledge base.
UPPU Bot · for your customers
Agent assistant · for your team
What both layers share
Illustrative design; the AI features are in development and details may change. The inbox interface is in Turkish today.
Solutions
The same inbox, set up for the way your business works.
Your system sends the update. Your team catches the reply.
Domestic infrastructure for citizen communication.
Keep every lead with your agency, not on personal phones.
You build the integration. We run the official infrastructure.
Patient messages on one screen; numbers stay in your clinic's account, not on staff phones.
During enrollment season, no applicant question waits.
Guest messages in one inbox, in Turkish and English.
Order updates from your API. Customer questions in one inbox.
Every number is backed by the product itself.
Demo
We'll walk you through the inbox, the WhatsApp connection and, if you like, the API, using your own scenario. The call is online; we'll write to you to find a time.
We use your details only to answer your request and never add you to a newsletter. Privacy notice
What we'll cover
Developers
Orders, bookings and applications live in your system. Send the update through the API, and the customer's reply reaches your team or your system through a signed webhook.
Idempotency-Key is required on sends: retry safely without duplicates# Reply to a customer inside the 24-hour window
curl -sS -X POST "https://messaging.uppu.net/v1/messages" \
-H "Authorization: Bearer $UPPU_API_KEY" \
-H "Idempotency-Key: order-10482-shipped" \
-H "Content-Type: application/json" \
-d '{"channel_id": "01j9z0ch5k2m4n6p8q0r2s4t6v",
"to": {"contact_id": "01j8x7ct5k2m4n6p8q0r2s4t6v"},
"content": {"type": "text",
"text": {"body": "Your order is on its way."}},
"client_reference": "order-10482"}'<?php
// One logical send = one Idempotency-Key: a retry never sends twice
$ch = curl_init('https://messaging.uppu.net/v1/messages');
curl_setopt_array($ch, [
CURLOPT_POST => true,
CURLOPT_RETURNTRANSFER => true,
CURLOPT_HTTPHEADER => [
'Authorization: Bearer ' . getenv('UPPU_API_KEY'),
'Idempotency-Key: order-10482-shipped',
'Content-Type: application/json',
],
CURLOPT_POSTFIELDS => json_encode([
'channel_id' => '01j9z0ch5k2m4n6p8q0r2s4t6v',
'to' => ['contact_id' => '01j8x7ct5k2m4n6p8q0r2s4t6v'],
'content' => ['type' => 'text', 'text' => ['body' => 'Your order is on its way.']],
]),
]);
$message = json_decode(curl_exec($ch), true); // 202: "status": "queued"// One logical send = one Idempotency-Key: a retry never sends twice
const res = await fetch('https://messaging.uppu.net/v1/messages', {
method: 'POST',
headers: {
Authorization: `Bearer ${process.env.UPPU_API_KEY}`,
'Idempotency-Key': 'order-10482-shipped',
'Content-Type': 'application/json',
},
body: JSON.stringify({
channel_id: '01j9z0ch5k2m4n6p8q0r2s4t6v',
to: { contact_id: '01j8x7ct5k2m4n6p8q0r2s4t6v' },
content: { type: 'text', text: { body: 'Your order is on its way.' } },
}),
});
const message = await res.json(); // 202: "status": "queued"import json, os, urllib.request
# One logical send = one Idempotency-Key: a retry never sends twice
body = {
"channel_id": "01j9z0ch5k2m4n6p8q0r2s4t6v",
"to": {"contact_id": "01j8x7ct5k2m4n6p8q0r2s4t6v"},
"content": {"type": "text", "text": {"body": "Your order is on its way."}},
}
req = urllib.request.Request(
"https://messaging.uppu.net/v1/messages", method="POST",
data=json.dumps(body).encode(),
headers={"Authorization": f"Bearer {os.environ['UPPU_API_KEY']}",
"Idempotency-Key": "order-10482-shipped",
"Content-Type": "application/json"},
)
message = json.load(urllib.request.urlopen(req)) # 202: "status": "queued"The inbox interface is in Turkish today. The live chat widget your visitors see speaks Turkish and English, and API error messages come in either language. Talk to us and we'll walk you through it.
Yes. UPPU runs on Meta's official WhatsApp Business Platform (Cloud API). You connect your own WhatsApp Business account and number through Meta's signup flow, and the UPPU team enables WhatsApp for your workspace. It is not the same as tools that link a phone session by scanning a QR code.
Yes, the number and the account are yours. Today a number connected to UPPU can't be used in the WhatsApp Business app on your phone at the same time; you can also start with a new number.
WhatsApp message fees aren't included in UPPU's price; Meta charges them separately. The fee depends on the message category and the recipient's country code, and since 1 October 2026 the first 1,000 service messages per business number each month are free. We explain the calculation on the pricing page.
Everything stored in UPPU stays in our own data center in Istanbul. WhatsApp, Messenger and Instagram messages pass through Meta's infrastructure; our copy, media files and backups stay in Istanbul. Live chat data never goes to Meta. Details are on the security and data page.
Try UPPU free for 14 days, no credit card needed. The trial includes 1 live chat channel, 1 WhatsApp number on request, 5 seats and 300 new conversations a day. When it ends your data isn't deleted; the workspace becomes read-only. The inbox interface is in Turkish today.
Talk to us, or start a free trial (the inbox interface is in Turkish today).