Official platforms only
We connect to WhatsApp through Meta's official WhatsApp Business Platform (Cloud API), and to Instagram and Messenger through Meta's official interfaces. We never link phone sessions by QR code.
What we do
Many channels. One team.
Whichever channel your customer uses, the answer should come from the same team, on the same record.
Customers no longer write to a business one way: some use WhatsApp, some Instagram, some the chat window on the website. UPPU brings these channels into one shared team inbox, so it's always clear who is handling which conversation and which one is waiting.
Customer numbers live in the company's UPPU workspace, not on staff phones. Agents see numbers masked, and the conversation history stays with the company.
Your own software connects to the same messages. Your order, booking or application system sends templates through the API, and the customer's reply reaches your team, or your system through a signed webhook.
We build UPPU in Türkiye, on our own infrastructure: data is stored in our own data center in Istanbul, and built-in tools for your KVKK duties are part of the product.
